"A-Iceberg" - 27 years with you. 5,700,000 repairs completed.
The coffee machine must be regularly serviced by specialists to prevent serious damage. But if it fails (completely stops functioning, begins to leak), the need for diagnosis by a specialist becomes obvious. Service employees know what to do when the coffee machine does not pour coffee, who have been correcting defects in the operation of coffee machines at home for many years. You can call a specialist to repair damage and regularly clean the device (prevention is cheaper than repair).
SC "A-Iceberg" is open daily, including holidays. Therefore, if the machine pours slowly or does not give coffee, call a specialist at 8(495) 213-33-33
or fill out an application on the website.
Basic malfunctions: causes, symptoms, elimination
| Description of problems | Factors of occurrence and solutions |
| Doesn't pour a drink and is noisy | Pay attention to the water heating process. If the machine heats up the liquid when typing, then the problem is an air lock. Just open the cappuccino maker tap and let out the air. If, when drawing, the liquid remains cold or pours inside, you need to contact a specialist, as this is a sign of damage. |
| Doesn't respond to button presses | Read the instructions carefully. Certain models stop responding to commands if one of the components for preparing the drink is missing. You should check that the tank is full and that there are beans in the container, otherwise the machine will not dispense coffee. There is no need to exclude possible problems with the electrical circuit. If this damage occurs, the service center engineer will ring the wires, resolder the contacts, and completely replace the touch control unit. |
| Indicates that there are no grains in the tank | Fix this breakdown without the help of a competent specialist. difficult. As a rule, the device stops “seeing” ground coffee or beans when the motor, control unit or coffee dispenser is faulty. |
| Errors on the display | As a rule, all types of errors and their explanations are described in the instructions. In some situations, repairs can be performed personally (based on the recommendations in the instructions), while others will require an integrated approach and special tools, so we advise you to call a specialist. |
| Doesn't heat water | The equipment stopped pouring the drink due to a broken heating element. There are two reasons: wear or poor quality of the liquid being poured. Replacing the part will help resolve the problem. |
The described defects lead to the fact that coffee does not flow from the coffee machine. If you are not sure that you can handle them, then feel free to contact the Service Center. Our technicians use certified spare parts recommended by household appliance manufacturers. We have a warehouse of components, which helps customers avoid a long search for the necessary parts on their own.
Employees of the A-Iceberg SC will provide clients with:
- fast, competent, accurate diagnosis;
- high-quality repairs;
- guarantee for work performed.
We work with different brands and models: Delonghi, Krups, Saeco, Dolce Gusto, Nespresso, Bosch, Vitek, Jura. In each individual case, we try to achieve the best conditions for cooperation with the client.
How to prevent breakdown
Coffee machines require constant maintenance, first of all we are talking about regular descaling. If you don’t have enough time to do this yourself, you can entrust the care of your equipment to the specialists of our Taber center by arranging for service.
In the event of a malfunction that requires repair, do not attempt to understand such complex equipment without sufficient experience, otherwise, instead of repairing the damaged part, it may need to be replaced. At the same time, it cannot be ruled out that incorrect intervention will not lead to a number of other malfunctions.
All you need to do is contact us, and a specialist from our service center will arrive at a time convenient for you, even on the day of your call. Moreover, the diagnostics themselves are carried out free of charge, and repairs are carried out at very reasonable prices. For example, replacing a water level sensor will cost only 1,600 rubles. If the cause of the malfunction is the pump, replacing it will cost 7,950 rubles. At the same time, in addition to low prices, you receive a guarantee for all work performed and parts replaced. And most importantly, your coffee machine will be repaired in the shortest possible time, and you will be able to enjoy a high-quality drink again!
When can you fix the problem yourself?
Sometimes the owner himself finds and corrects a defect due to which coffee does not flow from the coffee machine. This is possible with minor problems that do not require much intervention in the design:
- Water begins to flow from under the horn.
A flowing stream of hot or cold liquid indicates wear on the rubber seal. It is necessary to thoroughly rinse and dry the place where the gasket is installed, and install a new rubber band. It must be remembered that the seal must be selected carefully: it must correspond to the original.
A similar situation occurs as a result of a clogged filter. It is easy to fix: rinse the filter thoroughly and install it back.
- Noise and weak pressure in the horn.
When you notice that the drink is not flowing well from the machine, or does not flow at all, you can have little doubt that the cone is clogged. It can be removed independently using special detergents. Try checking the filter: it may also be clogged. Just rinse it with running water and adjust the grind level of the beans.
- There is no power supply.
Check the cord and outlet for damage. Often, because of this, the machine does not dispense coffee to you. If they are in order, contact a technician: there is probably a problem with the operation of the electrical unit.
Pressure gauge failure
Modern coffee machines are equipped with two pressure gauges - a pump and a boiler . They can be placed in one block or separately. The boiler pressure gauge controls temperature and pressure, it notifies that the device has reached operating condition - the same 1.1-1.5 atm. If the car has one pressure gauge, this thing works for the boiler.
The pump pressure gauge controls the pressure in the brew group. The operating parameters in this case correspond to 9 atm . Deviations from the norm indicate a breakdown.
Causes:
- tubes are clogged with scale (solution: cleaning or replacing with a new one);
- clogging the channels leading to the pressure gauge;
- pressure gauge failure.
Solution : replacement of the unit or tubes at a service center, decalcification.
Recommendations for care and use
To make your coffee machine last longer, you should follow a few simple rules for its use and care.
- Read the operating instructions before you begin.
- Use clean drinking water. It is advisable not to pour tap water (not purified by a filter) or mineralized liquid into the compartment (minerals remain on the heating element). Bottled is suitable for coffee machines.
- Choose your coffee carefully. Do not use flavored, raw or coarsely ground coffee.
- If your machine has a removable brewing unit, try to wash it under warm water and detergent once a week.
- To clean parts, use products recommended by the manufacturer. As a rule, their names are indicated in the instructions.
Owners often experience problems with coffee makers due to improper use. Repairing or replacing parts in this case can be quite expensive. Therefore, I recommend following simple rules that will help you avoid unexpected breakdowns and maintain the functionality of your equipment for many years.
Why does equipment break down?
Conventionally, all breakdowns can be divided into two groups.
The first includes:
- factory defect - there is a scheme for returning the device back;
- lack of timely preventive examination;
- incorrect settings of the coffee machine - I advise you not to neglect reading the instructions;
- mechanical damage, incl. falls, blows. Most often this occurs due to improper transportation;
- wear and expiration of components and parts.
The second group is:
- the use of low-quality grain is an extremely common cause of breakdown;
- lack of cleaning - provokes failure of the heating elements;
- operation of the machine at low temperatures - you can count on problems with the hydraulic system and defrosting of the drainage system;
- power surges , forced shutdown of the coffee machine, unexpected power outage - the control board often flies;
- overload - if you choose a device without calculating the performance, there is a possibility of almost continuous operation, which will damage the machine.
Water is leaking from under the horn
If you find that your coffee machine is leaking, then there is no need to worry. This malfunction is not considered complex, and you can fix it yourself. Most likely, the leak was caused by a broken rubber seal. In this case, you should wash the contaminated area or replace the seal.
If your coffee machine is leaking, then it needs to be replaced. The O-ring must have the same characteristics as the previous model. If you just find a similar seal, then there is no need to install it. This product may not be resistant to elevated temperatures. If you are interested, then read about repairing a hood with your own hands.
When doing this DIY coffee machine repair, you need to check the filter of the coffee horn. Your filter may be clogged and you need to clean it. If you do not clean the filter regularly, then serious problems may arise.
If you see water running out of the coffee machine, then you need to inspect and replace the problem area. Usually these coffee machine breakdowns are your fault.
The filter is clogged: clean it yourself
The filter in the coffee machine is clogged.
It is important to change the filter correctly. Otherwise, you may end up with a plug of air, the pump will start working in vain, and ultimately this will become the reason why the coffee machine is noisy and does not work.
Change the filter as follows:
- Turn the filter over with two holes facing up.
- Pour water into it.
- And also fill the car with water.
- Install a filter.
If coffee does not flow well through the spout, then before calling service, check whether the filter is clogged.
Cappuccino maker does not work
The cappuccino maker in the coffee machine does not work.
When the cappuccino maker in the coffee machine does not work, well-frothed milk and foam will not work. There are usually two reasons:
- Stale milk.
- Channels are clogged.
Choose the right milk. Not powder and with a fat content of at least 2.5%.
The channels may become clogged because you do not take good care of the device. When you brew coffee with milk, you must clean the cappuccino maker afterwards. If you don’t do this, then over time the channels will become clogged and instead of foam there will be just hot milk.
Many machines now have a self-cleaning option. But if you have an old model, then you need to do regular cleaning yourself. Do not use sharp or hard substances.
The buttons in the coffee machine do not work
The buttons in the coffee machine do not work
If the Delonghi coffee machine or any other does not turn on, the buttons do not respond, then there may be several reasons.
First, make sure there is grain and water in the machine. Since some models do not run if they are empty.
Next look at the panel. Perhaps there is code on it that will help you understand what exactly is wrong.
And then you can carry out more serious diagnostics. Remove the front panel of the device and test the power circuit.
Sometimes the buttons just don’t work because coffee has been poured on them and they get stuck. You just need to clean up after yourself and the machine will start working.
If none of the above steps help, then you should contact the service. The coffee machine may not be working due to an electrical fault or because the fuse has blown. Such breakdowns must be repaired by a specialist.
What to do if the coffee machine gives an error?
Errors in the coffee machine
When there is an error code on the control panel or a light is blinking, you can refer to the instructions to understand what this means. It will also tell you how to fix the coffee machine. If you suddenly cannot find printed instructions, then open an electronic one on the Internet.
Usually the error appears due to a malfunctioning sensor. Cleaning and flushing the system will help. In this case, it is necessary that all containers are firmly in place and that the float in the water container works.
